Terms of service

 

Terms of Service

Overview

This website is operated by SKULLXTOOLS. Throughout the site, the terms “we,” “us,” and “our” refer to SKULLXTOOLS.

By accessing our website, placing an order, or using any of our services, you agree to these Terms of Service and any additional policies referenced on our website.

If you do not agree to these terms, please do not use our website or services.

1. Online Store Terms

By using this website, you confirm that you are legally permitted to enter into a purchase agreement in your jurisdiction or that you have the consent of a parent or legal guardian where required.

You may not use our website or products for any unlawful or unauthorized purpose.

You may not attempt to interfere with the security, operation, or functionality of our website.

2. Products

SKULLXTOOLS sells aftermarket vinyl wrap kits and related accessories for compatible power tools and batteries.

Unless clearly stated otherwise:

  • Tools and batteries shown in product photos are not included.
  • Product images are for demonstration purposes.
  • Colours and finishes may appear slightly different depending on lighting, screen settings, and device displays.
  • Customers are responsible for confirming model compatibility before purchasing.

Product availability, designs, finishes, and pricing may change without notice.

3. Product Compatibility

Our wraps are designed for specific tool and battery models.

Compatible model numbers are listed on individual product pages.

Customers are responsible for confirming that their tool or battery matches the listed model before ordering.

SKULLXTOOLS is not responsible for incompatibility caused by purchasing a wrap for an incorrect model.

4. Installation

Our products are intended for customer installation.

Installation instructions and videos may be provided to help achieve the best results.

Results may vary depending on surface preparation, installation technique, heat application, tool condition, and environmental conditions.

SKULLXTOOLS is not responsible for damage caused by improper installation, excessive heat, misuse, incorrect removal, or failure to follow installation instructions.

5. Product Use and Durability

SKULLXTOOLS wraps are primarily designed for customization and identification.

They may help protect against light scratches, dirt, grease, and normal everyday wear, but they are not protective cases or impact-resistant products.

We do not guarantee protection against:

  • Drops
  • Heavy impacts
  • Abrasion
  • Chemical exposure
  • Extreme heat
  • Tool damage
  • Normal wear and tear

6. Orders and Payments

All prices are displayed in the currency shown on the website at checkout.

Payment must be successfully authorized before an order is fulfilled.

We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including cases involving:

  • Suspected fraud
  • Pricing or inventory errors
  • Incorrect product information
  • Payment issues
  • Abuse of promotions
  • Unusual or unauthorized transactions

If we cancel an order after payment has been collected, the applicable amount will be refunded.

7. Order Changes and Cancellations

Orders may only be changed or cancelled before they have entered fulfillment.

Once an order has been processed for fulfillment or shipped, we cannot guarantee that changes or cancellations can be made.

Please contact our support team as soon as possible if you need assistance with an order.

8. Shipping and Delivery

Shipping times shown on our website are estimates unless otherwise stated.

Delivery times may be affected by carriers, customs processing, weather, holidays, incorrect addresses, or other circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate delivery address.

Our full shipping terms are available in our Shipping Policy.

9. Customs, Duties, Taxes, and Import Charges

International orders may be subject to customs duties, import taxes, tariffs, brokerage charges, or other fees imposed by the destination country or shipping carrier.

Where these charges are not specifically stated as prepaid at checkout, the customer may be responsible for paying them.

SKULLXTOOLS does not control government-imposed customs duties, taxes, or tariffs.

Any duties or taxes collected by SKULLXTOOLS at checkout will be handled according to the shipping method and service selected for that order.

10. Returns and Refunds

Returns, damaged-item claims, cancellations, and refunds are governed by our Refund Policy.

Please review the Refund Policy before placing your order.

Nothing in these Terms limits any rights you may have under applicable consumer-protection law.

11. Accuracy of Information

We make reasonable efforts to ensure that product descriptions, prices, compatibility information, images, and other website content are accurate.

However, errors may occasionally occur.

We reserve the right to correct errors, update information, or cancel affected orders where reasonably necessary.

12. Promotions and Discount Codes

Promotional codes may be subject to additional conditions.

Unless otherwise stated:

  • Discounts cannot be combined.
  • Promotional codes have no cash value.
  • Promotions may be modified or ended at any time.
  • Abuse or unauthorized use of a promotion may result in cancellation of the discount or order.

13. Intellectual Property

All SKULLXTOOLS branding, logos, graphics, product photography, installation materials, website content, videos, designs, and original content are owned by or licensed to SKULLXTOOLS unless otherwise stated.

You may not copy, reproduce, distribute, resell, modify, or commercially use our content without prior written permission.

14. Third-Party Trademarks

SKULLXTOOLS is an independent aftermarket accessories brand.

References to Milwaukee, DeWalt, Makita, or other manufacturers are used only to identify product compatibility.

SKULLXTOOLS is not affiliated with, sponsored by, endorsed by, or officially associated with these manufacturers unless expressly stated otherwise.

All third-party trademarks remain the property of their respective owners.

15. Third-Party Services

Our website may use third-party services, including Shopify, payment processors, analytics providers, and shipping carriers.

Your use of certain third-party services may also be subject to their own terms and policies.

We are not responsible for third-party websites, services, or content that we do not control.

16. Prohibited Uses

You may not use the website to:

  • Violate applicable laws or regulations.
  • Infringe intellectual-property rights.
  • Transmit malicious code.
  • Attempt unauthorized access to our systems.
  • Submit false or misleading information.
  • Engage in fraudulent activity.
  • Abuse promotions, refunds, chargebacks, or customer-support processes.

We reserve the right to restrict access to our services where misuse is reasonably suspected.

17. Disclaimer of Warranties

To the extent permitted by applicable law, our website and services are provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, error-free, or available.

Any product warranties or representations made by SKULLXTOOLS are limited to those expressly stated on the applicable product page or policy.

18. Limitation of Liability

To the extent permitted by applicable law, SKULLXTOOLS will not be liable for indirect, incidental, special, or consequential losses resulting from the use of our website or products.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.

19. Privacy

Your personal information is handled according to our Privacy Policy.

Please review that policy for information about how we collect, use, and disclose personal information.

20. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, products, services, or legal requirements.

The updated Terms will be posted on this website.

21. Governing Law

These Terms are governed by the applicable laws of Canada and the Province of Ontario, without limiting any mandatory consumer rights that may apply based on a customer’s location.

22. Contact Us

For questions about these Terms of Service, please contact:

Support@skullxtools.com

Conditions

We reserve the right to refuse service to anyone at any time for any reason.

Your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks. Payment information is always encrypted.

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Products & Services

All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.

We make every effort to display product colors and images as accurately as possible, but we cannot guarantee your device will display colors exactly.

Our products are cosmetic wraps and are not intended to provide protection against heavy impact or damage.

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Pricing & Billing

Prices are subject to change without notice.

We reserve the right to refuse or cancel any order at our discretion, including orders that appear to be fraudulent or unauthorized.

You agree to provide current, complete, and accurate purchase information.

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Shipping

Shipping times are estimates and are not guaranteed.

We are not responsible for delays caused by carriers, customs, or external factors beyond our control.

Customers are responsible for any customs duties or import taxes (if applicable).

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Returns & Refunds

Please review our Refund Policy for details on returns and refunds.

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Accuracy of Information

We are not responsible if information on this site is not accurate, complete, or current. Content is provided for general information only.

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Third-Party Services

We may use third-party services such as payment processors and analytics tools. We are not responsible for the practices of these third parties.

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Limitation of Liability

SKULLXTOOLS shall not be liable for any damages arising from the use or inability to use our products or services.

Our products are cosmetic and are used at your own risk.

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Indemnification

You agree to indemnify and hold SKULLXTOOLS harmless from any claim or demand arising from your use of the site or violation of these Terms.

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Changes to Terms

We reserve the right to update or modify these Terms of Service at any time.

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Contact Information

For questions about these Terms, contact us at:

skullxtools@support.com